Wendy-Works will prepare an estimate of your needs based on the details you have provided on our customer contact form.
You will receive your estimate within 24 hours.
You will receive your estimate within 24 hours.
Rates and Terms
Whether you are a just starting out as a solopeneur or are a corporate administrator, we have flexible options and pre-paid plans to suit any need. In addition, we can customize a package or quote for you based on your specific needs.
Hourly Rate
In order to compare the difference between the hourly rate of an employee and the rate charged by a Virtual Assistant you need to factor in: vacation time; sick days; statutory holidays; down time and skipping out to appointments or meeting family obligations. With a Virtual Assistant you only pay for the time spent on your tasks. Also, calculate in any payroll tax, or compensation, insurance fees, bookkeeping and supervising. Virtual Assistants use their own equipment and are constantly upgrading their education and software programs.
For general office administration type of projects, we have a base hourly rate of $35.00. There is a two hour minimum and all time is tracked to the minute.
At Wendy-Works we develop customized retainer packages for clients who are interested in purchasing more than 20 hours per month.
Additional Fees
Fees in addition to the hourly rate or retainer rate may be applied when necessary. Clients will be notified in advance of any additional fees for pre-approval. Additional fees may include postage, specialty office supplies or stationary, printing costs, courier or shipping costs and mileage.
At Wendy-Works Office Solutions we recognize that sometimes the need arises for a project to be completed with a quicker than usual turnaround. We will be happy to consider rush service requests. Rush service requests may be subject to a 25% surcharge.
Payment
We prefer to accept Credit cards and e-checks through PayPal. Personal and business checks, are accepted as payment from pre-qualified clients.
Invoices for Per Project clients are sent out every week and monthly for Retainer Clients. Pay-As-You-Go hourly clients are billed at the end of each week. Payment is due 14 days after receipt or according to terms of agreement.
Referrals
Client referrals to Wendy-Works are greatly appreciated and gratefully accepted. A new client referral that results in a signed contract can receive either a 10% discount or $25 off their next invoice (whichever is greater). If you refer someone, please be sure to have them let us know who referred them.
Privacy Policy
Your privacy is important to us. To better protect your privacy, our privacy policy is outlined in detail in our Welcome Packet which is provided to you at the time a contract for service is signed.
I do not share your information with any outside parties unless required to do so by law. All information collected about you or your business is kept confidential. We use return email addresses to respond to email received. Email addresses are not used for any other purpose or shared with any outside parties. Ever. (Believe it, We detest spam as much as you do.)
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Fill out our customer contact form and receive a free estimate.
If you have any further questions or concerns please email us at ww@wendy-works.com
